Note: | Depending on the web browser used, the following procedure may differ slightly. |
1. | Click All Devices view in the navigation pane. |
2. | Click the Name of the device that you would like to edit. |
3. | In the Class drop-down menu of the Properties tab, select Workstation – Generic. |
4. | In the Operating System drop-down menu, select the appropriate Apple Mac OS X operating system. |
5. | Select Local Agent. |
6. | Click Save. |
7. | For the next stage of this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
8. | In the navigation pane, click Actions > Download Agent/Probe Software. |
9. | Select Mac OS X Agent in the Download Agent/Probe Software screen. |
10. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
11. | Navigate to the location where you saved the file. |
12. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
13. | Click Continue in the confirmation window that is displayed. |
14. | Click Continue in the Mac Agent installer window. |
15. | Select a destination volume to install the software in the Select a Destination screen. |
Note: | This step is required in order to complete the installation of the Agent. |
16. | Click Continue. |
17. | Click Install. |
18. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
19. | In the Enter Activation Key screen, configure the following: |
a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
c. | Protocol - select HTTPS. |
20. | Click Continue. |
21. | Click Install Software to begin the installation process. |
22. | Print or save the readme file if required. |
23. | Click Continue. |
24. | Click Close. |
Note: | Depending on the web browser used, the following procedure may differ slightly. |
1. | For this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
2. | In the navigation pane, click Views > All Devices. |
3. | Click Add. |
4. | In the Install an Agent on a Single Workstation or Server section of the Add Devices screen, click Select OS. |
5. | Select Mac OS X. |
6. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
7. | Navigate to the location where you saved the file. |
8. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
9. | Click Continue in the confirmation window that is displayed. |
10. | Click Continue in the Mac Agent installer window. |
11. | Select a destination volume to install the software in the Select a Destination screen. |
Note: | This step is required in order to complete the installation of the Agent. |
12. | Click Continue. |
13. | Click Install. |
14. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
15. | In the Enter Activation Key screen, configure the following: |
a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
c. | Protocol - select HTTPS. |
16. | Click Continue. |
17. | Click Install Software to begin the installation process. |
18. | Print or save the readme file if required. |
19. | Click Continue. |
20. | Click Close. |
21. | In the navigation pane, click Views > All Devices. |
22. | Click Add. |
23. | If discovered assets are available in the Add Devices screen, Click here under the Import Devices heading. |
24. | In the Discovered Assets screen, select the check box next to the devices you would like to import. |
25. | Click Import. For more information, refer to Importing Discovered Devices |
1. | Open a terminal window using administrator credentials. |
2. | Type sudo launchctl. |
3. | Press Enter. |
4. | When prompted, type your login password. |
5. | Press Enter. |
6. | Type load /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
7. | Press Enter. |
8. | Press Ctrl-D. |
1. | Open a terminal window using administrator credentials. |
2. | Type sudo launchctl. |
3. | Press Enter. |
4. | When prompted, type your login password. |
5. | Press Enter. |
6. | Type unload /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
7. | Press Enter. |
8. | Press Ctrl-D. |